Smart English Melbourne
  • info@sem.edu.au
  • Level 2, 310 King Street, Melbourne, VIC 3000, Australia
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Policies, Forms & Procedures

Policies, Forms & Procedures

Please find below a list of Policies, Procedures & Forms for Smart English Melbourne.

The information provided in the Smart English Melbourne Policies & Procedures for Students should be read before any decision to enroll is made. At the time of enrollment you must confirm that you have read, understood and agree to comply with all the College’s Policies and Procedures.

Policies & Procedures

Policy Name
Complaints and Appeals Policy & Procedure
Course Monitoring Policy & Procedure
Critical Incident Policy and Procedure
Diversity Policy
Enrolment and Written Agreement Policy & Procedure
Identifying Learning Needs Policy & Procedure
Intervention and Extending Course Duration Policy & Procedure
Marketing and Student Recruitment Policy & Procedure
Privacy Policy
Refund Policy
Student Academic and Welfare Counselling Policy & Procedure
Student Excursion Risk Management Policy & Procedure
Student Support Service Policy & Procedure
Suspension, Cancellation, or Deferment Policy & Procedure
Transfer Between Registered Providers Policy & Procedure

Forms

Form Name
Student Application
Student Request Form

Other Documents

Document Name
Agents List
Smart English Brochure
Student Handbook

About

At Smart English Melbourne we value personal service. Our smaller class sizes ensure each of our students get one-on-one attention from their teachers to really maximise their learning potential.

Address

  • Level 2, 310 King Street, Melbourne, VIC 3000, Australia
  • +61 3 7002 1544
  • info@sem.edu.au

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